Hotel Information

The 2010 World Congress on Services (SERVICES 2010) will be held at Hyatt Regency Miami, Florida, USA. 

RESERVATIONS PROCESS & BOOKING WEBSITE

Online and phone reservations will be accepted from 05/04/2010. A dedicated booking website has been created for ICWS/SCC/CLOUD/SERVICES 2010 participants to make, modify and cancel hotel reservations online, as well as take advantage of any room upgrades, amenities or other services offered by the hotel.

To book your hotel room online, please click the following link:

https://resweb.passkey.com/Resweb.do?mode=welcome_ei_new&eventID=2544139

Phone reservation is also available through 1-800-233-1234. Please ask to make a reservation within the IEEE group block.

Internet connection

One fractional 10M DS3 line will be provided as a dedicate Internet access to our IEEE conference participants to use at the entire conference area from July 3 to July 10, 2010, 24X7. The third-party Internet provider will provide an onsite technician to handle exceptional situations. The third-party Internet provider will also monitor the Internet usage and ensure the health of the Internet service.

About The Conference Hotel: 

Hyatt Regency Miami
400 South East Second Avenue,
Miami, Florida, USA 33131-2197
Tel: +1 305 358 1234    Fax: +1 305 358 0529
Maps & Directions

The hotel confirms the following special run of the house rates for IEEE.

Single/Double: $95.00
Suites: $120.00
Government: N/A
Addutional Person: $25.00

The Group rate covers all guest sleeping room costs, including service fees, but is exclusive of applicable sales/room tax, currently 9.25%. The Group rate should be offered for a period of 3 days before and 3 days after the meeting dates (July 5-10, 2010). The hotel will provide a 50% discount rate of room Internet access for all group participants during the event. The hotel will provide a discount rate 10% off valet parking expenses for all group participants during the event.

Hotel will accept reservations made by telephone at +1 800 228 9290.  Meeting attendees will reference IEEE when making reservations.  The Hotel shall also offer individuals the opportunity to make online reservations by way of the Hotel’s web site, http://miamiregency.hyatt.com. Meeting attendees will reference IEEE when making online reservations.  

The reservation cut-off date shall be Wednesday, 30 June 2010 at 5:00 p.m. Eastern time.  Reservations received after this date will be accepted by the Hotel on a space available basis at the conference rates.

Reservation Guarantee: The Hotel may require a deposit in advance from individual guests to guarantee a particular reservation.  To guarantee an individual reservation, a guest must either (1) send a check or money order covering the first night’s room rate plus applicable sales tax, (2) send a signed letter or form authorizing the Hotel to charge the room deposit and applicable sales tax to the guest’s credit card or (3) give the guest’s credit card information by telephone.  Should guest cancel a reservation, the Hotel shall refund deposits if notice is received prior to 6:00 p.m. on the arrival date.  The Hotel shall allow name changes without any penalty.  All guaranteed reservations will receive either written or verbal confirmation from the Hotel.

About Miami

(Source: http://en.wikipedia.org/wiki/Miami)

Miami is a major coastal city in southeastern Florida, in the United States. With an estimated population of 424,662 in 2007, Miami is the largest city within the Miami metropolitan area, which is the seventh-largest metro area in the United States with over 5.4 million residents.

Miami is recognized as a global city because of its importance in finance, commerce, media, entertainment, arts and international trade. The city's Port of Miami is known for accommodating the largest volume of cruise ships in the world and is home to many cruise line headquarters. 

In 2008, Miami was ranked as "America's Cleanest City" according to Forbes Magazine for its year-round good air quality, vast green spaces, clean drinking water, clean streets and city-wide recycling programs.